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網路報修說明事項 Notes for Network Repair Requests

  • 請先閱讀公告
  • 全部宿舍都已經是自動取得IP
  • 報修單僅能處理網路障礙,水電家具維修請洽宿服中心
  • 請先交叉測試,個人電腦到室友座位,室友到個人電腦座位,以判斷是座位插孔問題還是電腦問題
    若私接無線網路分享器,請嘗試使用有線網路測試,不接受無線網路分享器直接報修
    最低限度須附上無線網路分享器的wan的設定資訊,請登入管理介面擷取
    外觀不重要也不法判斷問題
    若同學無網路時需要報修,請依下列順序擷取報修所需資訊,利用拍照或截圖上傳給我們
    未有完整資訊將無法接受報修

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Please note that when submitting a repair request, you must provide the complete IP information and a detailed description of the issue.

  • We cannot provide assistance based solely on a simple word of "the internet is not working."
  • Please cross-test by taking your PC to your roommate's desk, and having your roommate try their computer at your desk, to determine whether the issue stems from the wall outlet or the PC itself.
  • If you are using a personal wireless router, please test with a direct wired connection instead; direct repair requests for wireless routers are not accepted.
  • At a minimum, you must attach the WAN configuration details of the wireless router—please log in to the management interface to take a screenshot.
  • All student repair requests are handled in the order they are received. We are unable to provide immediate, on-the-spot service as requested by individual students.
    Additionally, students are responsible for their own wireless routers; we do not provide repair or inspection services for them.
  • Please ensure that the network jack on the wall works properly by connecting it directly to your computer.

Thank you for your understanding and cooperation.

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報修表單連結
https://forms.gle/1rnkfA7rGqJCv4bdA

 

 

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